Support

We answer within one or two business days.

Write to us

Tell us what happened, your macOS version and, if you can, the XML (without the videos).

[email protected]

Exporting the XML

Cameras go stacked and in sync: the wide shot at the bottom, the closeups on top. Final Cut multicam clips must be opened and their angles brought out to the timeline.

“No access” on a camera

macOS only lets apps read what you choose. Press “Give access…” and choose the folder (or drive) with the videos; PodCut remembers it.

Restoring your purchase

Settings → “Get PodCut Complete…” → “Restore purchase”, with the same App Store account you bought it with.

Refunds

Purchases are handled by Apple: request a refund at reportaproblem.apple.com.

Deleting what the app remembers

Delete the project in “Projects” (its faces and voices go with it) or delete the app.