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Tell us what happened, your macOS version and, if you can, the XML (without the videos).
Exporting the XML
- Final Cut Pro: File → Export XML… (.fcpxml format).
- DaVinci Resolve: File → Export → Timeline… and choose FCPXML 1.10 or newer.
- Premiere Pro: File → Export → Final Cut Pro XML…
Cameras go stacked and in sync: the wide shot at the bottom, the closeups on top. Final Cut multicam clips must be opened and their angles brought out to the timeline.
“No access” on a camera
macOS only lets apps read what you choose. Press “Give access…” and choose the folder (or drive) with the videos; PodCut remembers it.
Restoring your purchase
Settings → “Get PodCut Complete…” → “Restore purchase”, with the same App Store account you bought it with.
Refunds
Purchases are handled by Apple: request a refund at reportaproblem.apple.com.
Deleting what the app remembers
Delete the project in “Projects” (its faces and voices go with it) or delete the app.